Member trust
Privacy Policy
This policy explains what Med Spa Club collects, why, and the promises we keep. It is written to be read, not to be survived. This is a working draft under legal review.
Our data promise
We never sell your data.
Partners never get your contact information without your say-so.
You choose whether we send you partner offers, and you can change that choice at any time by contacting us through the site.
Who this covers
Med Spa Club runs a public directory of independent med spas and a free, verification-gated membership for the owners of those spas. This policy covers both: people who browse the directory, and owners who claim a listing and become members.
The club exists for owners, so most of what follows is about owner and member information. The directory itself is built from business listing data, which we treat separately below.
Information in the public directory
Directory listings carry business information about a med spa: name, address, phone, website, hours, services, and third-party ratings and review counts. This is business information, not personal information about patients or the public.
Listing data comes from public map and business sources or from an owner who corrects it during verification. We do not invent listing details. An owner can request changes to their own listing through the site.
What we collect from members, and why
When an owner claims a listing and joins, we collect the following. Fields marked optional can be left blank.
| Information | Why we collect it | Required |
|---|---|---|
| Name and role | To confirm you and address you correctly | Required |
| Business email | To send member content you asked for | Required |
| Number of locations | To match content and offers to your business | Required |
| Mobile number | Only if you choose to share it with partners | Optional |
| Services, devices, providers, goals | To tailor your benchmark and playbooks | Optional |
| Ownership proof | To verify you own or manage the spa | Required for verification |
How we verify ownership
Verification confirms that the person claiming a listing actually runs the spa. You can verify by an email code sent to an address on the spa's website domain, by a code sent to the business phone on the listing, or by uploading a business document for manual review.
A code sent to your business phone is a one-time message you triggered to prove ownership. It is not marketing, and it does not opt you into any text messaging.
Ownership documents you upload for manual review are used only to confirm your claim and are not shared with partners.
Your choice
The partner-offer opt-in
During verification you will see a single box, unchecked by default, that reads: send me member-only partner offers matched to my spa.
If you leave it unchecked, you still get the membership. You just will not receive partner offers. If you check it, you can withdraw the choice at any time by contacting us through the site.
Checking the box does not hand your contact information to any partner. It only tells us we may include you when we send offers. A partner receives your details only when you take an action that sends them, such as requesting a quote or accepting an offer.
We disclose which partners pay the club on the Partners page.
How we use your information
We use member information to run the membership: to confirm you, to send the content and newsletters you signed up for, to build the pricing benchmark and playbooks, and, if you opted in, to send partner offers matched to your spa.
Benchmark data is always reported as medians and ranges across a group of spas. We never publish a figure that identifies a single spa, and we do not report on any group smaller than eight spas.
We do not collect med spa patient data
Med Spa Club collects information about owners and their businesses. It does not collect, store, or process information about a spa's patients.
Because we handle no patient health information, the club stays outside the scope of HIPAA. If you contact us, please do not send patient records or patient health details. If you send them by mistake, we will delete them.
Who we share information with
We do not sell your information, and we do not rent or trade it.
We share it with service providers who help us run the club, such as email, hosting, and analytics tools, and only so they can perform that work for us.
We share your contact information with a partner only after you take an action that sends it, such as requesting a quote, redeeming a member rate, or accepting an offer. Opting in to receive offers does not by itself send your details to anyone.
We may disclose information if the law requires it, or to protect the club, our members, or others.
Your choices and rights
You can opt out of partner offers, unsubscribe from any email using the link in that email, correct your member profile, or ask us to delete your account. Contact us through the site to make any of these requests.
Depending on where you live, you may have additional rights over your information, such as the right to access or delete it. We honor those rights where they apply. We will not discriminate against you for exercising them.
Cold email and how we reach owners
We reach owners one to one by email to invite them to confirm their listing. That outreach is sent from our dedicated outreach domains, and every message identifies the club and offers a clear way to opt out.
We do not send cold text messages. Any text you receive from us is either a verification code you triggered or a message you opted into as a member.
Data retention and security
We keep member information for as long as your membership is active and for a reasonable period afterward to meet legal and record-keeping needs, then we delete or anonymize it.
We use reasonable safeguards to protect the information we hold. No system is perfectly secure, so we cannot promise absolute security, but we treat member trust as the thing the club is built on.
Changes to this policy
We may update this policy as the club grows. When we make a material change, we will post the updated policy here and, where appropriate, notify members. Continued use of the site after an update means you accept the current policy.
Common questions
- Do you sell my information?
- No. We never sell your data, and we do not rent or trade it.
- Will partners get my contact details?
- Only when you take an action that sends them, such as requesting a quote or accepting an offer. Opting in to receive offers does not hand over your details.
- Do I have to accept partner offers to be a member?
- No. The partner-offer box is unchecked by default. Leave it unchecked and you still get the full membership.
- Do you collect information about my patients?
- No. We collect information about owners and their businesses only. Please do not send us patient records.
Contact
Questions about this policy, or a request about your information, can be sent to Med Spa Club through the contact options on this site.
This is a draft for legal review and is not final legal advice. It will be dated and finalized before the site leaves development.